From The Free Press:
Are we ready for self-driving cars? Mike Johns certainly wasn’t. The Los Angeles tech entrepreneur hitched a ride to the airport last month with a self-operating Waymo taxi, according to a new report. But the vehicle went berserk, spinning around in circles until a frantic Johns called for help. A representative from Waymo was eventually able to remotely take control of the car and free Johns, who just managed to catch his flight. “It felt like a scene in a sci-fi thriller,” he wrote on LinkedIn. Johns later complained that the customer service department was less than sympathetic. But then. . . Waymo customer service is also automated.
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