Customer surveys are getting out of hand. I understand why it's done, and I've participated for the most part but it seems every retailer is joining the fray.
It reminds me of a time I went to Dillards on my lunch break to get a pair of shoes. When I got back a girl I worked with asked me what I did on my break and I said "I bought a pair of shoes." But that wasn't enough information. She wanted details of the whole experience.
I buy a lot online and I'm about to stop with the feedbacks. They should know that if we don't complain we're generally satisfied.
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