Ordered two Dell monitors. Good price, satisfied with the product. Ordered November 28.
One shipped November 29. Received December 1.
The other wasn't shipped then. Instead, I received an email that it was shipped December 1. Provided a UPS tracking number.
And waited.
And waited.
Tracking number says shipping label created, but has not been picked up. Hasn't been shipped. Best Buy has created the label, and it hasn't shipped.
I am now on my 5th telephone call with them. There is NO savings that is worth this. NONE. One told me to give it another week. I'm not in a terrible hurry for it, but I want it shipped.
The 2nd one told me that I had to check with UPS. No, I check with Best Buy. It's still at Best Buy's warehouse. This isn't something lost from UPS. It's some glitch in the system they need to fix.
3rd one connected me to Primary Care, whatever that is....where it disconnected.
4th one connected me to Primary Care, whatever that is....where it disconnected.
5th one read to me the tracking information. Label created, and would be shipped. I explained I could read that also, and I needed somebody to ship it. She placed me on hold, where I've been the last 10 minutes....and counting.
What is wrong with me?
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