Darrell KSR
02-14-2013, 11:58 AM
But geez... I have about had it with them.
Ordered a product in December. Product is hand-made, take about 4 weeks before it is produced and shipped. Nice individual businessman, retired Los Angeles policeman has the business. Corresponded with him directly, he called me on New Year's Eve to let me know he had received my order, appreciated it, and that it would take about four weeks, but that he would let me know via email and Stamps.com when it was shipped with tracking numbers.
Perfect. Great service.
Just about four weeks later, I received an email as he said it would, with shipment information, and tracking number. Tracked it, and boom, delivered to my Post Office box. Great.
I go to the Post Office. No package.
I figure, "well, it may be in the facility, but not at my box yet." That's Friday.
Saturday comes, and I have my own theory that they run a skeleton crew on Saturday, and rarely do I receive anything on Saturday. So no surprise that it's not there then.
Monday, no package.
Tuesday, no package.
Wednesday, no package. I let them know and they file a report.
Thursday, I receive a call--they are "looking" for the package. They haven't found it. But they did find two "old packages" of mine while they were looking for that one.
I go back to the Post Office--had been by already today--and retrieve the two packages. One was there since NOVEMBER, and the other since DECEMBER. Two Christmas presents in the bunch.
My wife told me that she had torn the house apart, sure that she had received it from Amazon, and just couldn't find it. Neither was a huge deal, and I guess she figured it would turn up sometime. The other was a HALLOWEEN costume ordered for my 13-year old.
Meanwhile, I let the guy know to be on the lookout in case it was shipped back to him. It shouldn't be; it claims it was "delivered," but you never know.
Ridiculous. None of the items are that expensive, but just ridiculous that the service is that poor.
Ordered a product in December. Product is hand-made, take about 4 weeks before it is produced and shipped. Nice individual businessman, retired Los Angeles policeman has the business. Corresponded with him directly, he called me on New Year's Eve to let me know he had received my order, appreciated it, and that it would take about four weeks, but that he would let me know via email and Stamps.com when it was shipped with tracking numbers.
Perfect. Great service.
Just about four weeks later, I received an email as he said it would, with shipment information, and tracking number. Tracked it, and boom, delivered to my Post Office box. Great.
I go to the Post Office. No package.
I figure, "well, it may be in the facility, but not at my box yet." That's Friday.
Saturday comes, and I have my own theory that they run a skeleton crew on Saturday, and rarely do I receive anything on Saturday. So no surprise that it's not there then.
Monday, no package.
Tuesday, no package.
Wednesday, no package. I let them know and they file a report.
Thursday, I receive a call--they are "looking" for the package. They haven't found it. But they did find two "old packages" of mine while they were looking for that one.
I go back to the Post Office--had been by already today--and retrieve the two packages. One was there since NOVEMBER, and the other since DECEMBER. Two Christmas presents in the bunch.
My wife told me that she had torn the house apart, sure that she had received it from Amazon, and just couldn't find it. Neither was a huge deal, and I guess she figured it would turn up sometime. The other was a HALLOWEEN costume ordered for my 13-year old.
Meanwhile, I let the guy know to be on the lookout in case it was shipped back to him. It shouldn't be; it claims it was "delivered," but you never know.
Ridiculous. None of the items are that expensive, but just ridiculous that the service is that poor.