Darrell KSR
10-09-2012, 04:12 PM
Believe it or not, I bought something else after years of not buying anything from Best Buy. Some may remember many years ago I purchased a dishwasher. They delivered it two weeks later. It didn't work. They wanted to try to "repair" it. (My brand-new dishwasher, mind you--top of the line model of something.) We refused, and demanded a new replacement. They relented, and about three weeks after that, we had a "new" dishwasher. Side note; one aspect of it never worked, although it wasn't a big deal to us.
Anyway, bought a mp3 player last week to aid me in my effort to get back to exercise mode. Rather than ordering it off Amazon, I purchased it online to be picked up an dminimize my time in the store.
No issues, picked it up, took it home. Loaded some songs on it--not many, about 90--and took it to go for a walk that day. Charged it up for a couple of hours beforehand.
It started off ok, then got quirky during my walk. I attributed it to not having a full charge. Charged it up, tried the next day, no go.
Took it back, and long story short, they tried to not allow me to return it, claiming I "damaged" it. I asked them if I damaged it by putting the earphone in my ear, or by holding it in their Best Buy bag, because nothing else had occurred.
They refunded my money, but not before I had to speak to the Manager.
There may be hundreds of Best Buys that do a great job for consumers throughout the country, but this one is not it.
Oh, separate note. Our 6-year old dryer went out (months ago, actually), purchased from Sears. Had a repairman out, said it would be $400 to fix it (had to replace the motor). I looked at what motors cost, saw it was almost $200 for the motor, decided against me trying it myself, even though I still have the screw extraction kit I used for my Palm Pilot PDA memory upgrade.
Wife shopped around, found a nice Maytag she liked, on internet sale at Home Depot for $404. Best Buy has that same exact dryer on sale today (Sunday newspaper ad), for $579. Same dryer, same model, same everything.
Vent over. Will order a new mp3 player from Amazon.
Anyway, bought a mp3 player last week to aid me in my effort to get back to exercise mode. Rather than ordering it off Amazon, I purchased it online to be picked up an dminimize my time in the store.
No issues, picked it up, took it home. Loaded some songs on it--not many, about 90--and took it to go for a walk that day. Charged it up for a couple of hours beforehand.
It started off ok, then got quirky during my walk. I attributed it to not having a full charge. Charged it up, tried the next day, no go.
Took it back, and long story short, they tried to not allow me to return it, claiming I "damaged" it. I asked them if I damaged it by putting the earphone in my ear, or by holding it in their Best Buy bag, because nothing else had occurred.
They refunded my money, but not before I had to speak to the Manager.
There may be hundreds of Best Buys that do a great job for consumers throughout the country, but this one is not it.
Oh, separate note. Our 6-year old dryer went out (months ago, actually), purchased from Sears. Had a repairman out, said it would be $400 to fix it (had to replace the motor). I looked at what motors cost, saw it was almost $200 for the motor, decided against me trying it myself, even though I still have the screw extraction kit I used for my Palm Pilot PDA memory upgrade.
Wife shopped around, found a nice Maytag she liked, on internet sale at Home Depot for $404. Best Buy has that same exact dryer on sale today (Sunday newspaper ad), for $579. Same dryer, same model, same everything.
Vent over. Will order a new mp3 player from Amazon.